Patrick Zimmermann – Medium

Patrick Zimmermann

How employee and customer experiences are two sides of the same coin

It has long been established that a stellar customer experience (CX) is a major, if not the foremost, driver of business success…

Dec 19, 2020

Photo by Brent Gorwin on Unsplash

Dec 19, 2020

Wait…. the good user experience will be delivered soon.

Why time is crucial in designing good experiences (Tweet this)

Dec 11, 2016

Wait…. the good user experience will be delivered soon.

Dec 11, 2016

Published in
Prototypr

Designing for an Inquisitorial Customer

Unlike in the past, the customer has become intelligent.

Sep 23, 2016

Designing for an Inquisitorial Customer

Sep 23, 2016

Published in
Prototypr

How ‘Experience Design’ can create a more holistic ‘User Experience’

Written by Patrick Zimmermann; Editing by Graeme Fulton

May 25, 2016

How ‘Experience Design’ can create a more holistic ‘User Experience’

May 25, 2016

Published in
UX Collective

4 Day at Hyper Island

My personal experience from a 4 day Experience Design Workshop at Hyper Island

May 4, 2016

4 Day at Hyper Island

May 4, 2016

Published in
Digital Experience Design

My definition of Experience Design

….or should I rather call it Experience Strategy?

Apr 14, 2016

My definition of Experience Design

Apr 14, 2016

Experience Design will be key

“Experience Design will be key” says the Hyper Island industry survey,

Apr 8, 2016

Experience Design will be key

Apr 8, 2016

Patrick Zimmermann

Patrick Zimmermann

Freelance Experience Strategist. Passionate Business Designer. Writing about Experience driven Strategy (http://goo.gl/EZ3wiu)

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